All Autocar authorized warranty service centers, distributors, fleet service providers, mobile service providers, and in-house warranty facilities must have a minimum of two service technicians trained within 90 days of site authorization.  All technicians performing Autocar Warranty repairs must have completed the applicable training modules.  Locations must complete courses for authorized models at their location.

Autocar University provides on-demand, video-based training.  Instructions for Autocar University:

Navigate your web browser to https://autocartruck.talentlms.com/. Create an account by clicking ‘SIGNUP’ at the top right of the page. Public courses are listed in the Course Catalog. 

 

Times listed below are approximate and may vary by individual user.

All Locations:

            Technical Support 30 minutes

            Electronic Parts Catalog (Administrative Roles - Service Centers and Distributor locations) 1.0 hour

            Warranty Claim (Administrative Roles) 40 minutes

            Basic Electrical 1.25 hours

            Basic Air Brake 1.75 hours

            Basic Air Conditioning 1.5 hours

ACTT Locations:

            ACTT Course 3.0 hours

            Autocar Diesel Aftertreatment 1.5 hours

            OnguardPlus ACTT Technician 35 minutes

            EV Level 1 (EV Locations) 40 minutes

            E-ACTT Level 2 (EV Locations) 5.0 hours NOTE: Level 2 Courses are for customers and service centers of Autocar EV products as trucks delivered.

ACX Locations:

            ACX Course   5.0 hours             

            Autocar Diesel Aftertreatment 1.5 hours

            ACX PDI - Pre-Delivery Inspection 1.5 hours

            OnguardPlus OR OnguardMax ACX Technician 1.5 hour

            CNG-Fueled Autocar Trucks 2.5 hours

            ACX Digital Dash Update 1.0 hour

            EV Level 1 (EV Locations) 40 minutes

            E-ACX Level 2 (EV Locations) 5.0 hours NOTE: Level 2 Courses are for customers and service centers of Autocar EV products as trucks delivered.  

DC Locations:

            DC Course 4.0 hours

            Autocar Diesel Aftertreatment 1.5 hours

            DC PDI - Pre-Delivery Inspection 1.25 hours

ACMD Locations:

            ACMD Course 4.0 hours

            Autocar Diesel Aftertreatment 1.5 hours

 

NOTE: Training requirements are subject to change as product enhancements so dictated.  Completed courses are valid for five (5) years at which time technicians are required to retake the applicable courses.

If you have any questions, email us at:  training@autocartruck.com