All Autocar authorized warranty service centers, distributors, fleet service providers, mobile service providers, and in-house warranty facilities must have a minimum of two service technicians trained within 90 days of site authorization. All technicians performing Autocar Warranty repairs must have completed the applicable training modules. Locations must complete courses for authorized models at their location.
Autocar University provides on-demand, video-based training. Instructions for Autocar University:
Create an account by clicking SIGNUP at the top right of the page. Once you sign up and your account is approved (approval time will vary), courses will be listed in the Course Catalog for enrollment.
Times listed for each course are approximate and may vary by individual users
• Technical Support 30 minutes
• Electronic Parts Catalog (Administrative Roles - Service Centers and Distributor locations) 1.0 hour
• Warranty Claim (Administrative Roles) 40 minutes
• Basic Electrical 1.25 hours
• Basic Air Brake 1.75 hours
• Basic Air Conditioning 1.5 hours
ACTT Locations:
• ACTT Course 3.0 hours
• Autocar Diesel Aftertreatment 1.5 hours
• OnguardPlus ACTT Technician 35 minutes
• EV Level 1 (EV Locations) 35 minutes
• E-ACTT Level 2 (EV Locations) 5.0 hours NOTE: Level 2 Courses will be conducted for customers and service centers of Autocar EV products as trucks delivered.
ACX Locations:
• ACX Course 5.0 hours
• Autocar Diesel Aftertreatment 1.5 hours
• ACX PDI - Pre-Delivery Inspection 1.5 hours
• OnguardPlus OR OnguardMax ACX Technician 1.5 hour
• CNG-Fueled Autocar Trucks 2.5 hours
• ACX Digital Dash Update 1.0 hour
DC Locations:
• DC Course 4.0 hours
• Autocar Diesel Aftertreatment 1.5 hours
• DC PDI - Pre-Delivery Inspection 1.25 hours
ACMD Locations:
• ACMD Course 4.0 hours
• Autocar Diesel Aftertreatment 1.5 hours
NOTE: Training requirements are subject to change as products develop. Completed courses are valid for five (5) years. After 5 years, technicians are required to take the applicable courses.
